Privacy policy

[TODO: legal review] This is draft text prepared for review by Imagination Realty’s attorney. It is not final.

This policy explains what information Imagination Realty, Inc. collects through imaginationrealty.com, how we use it, and the choices you have.

Information you give us

When you contact us, request a consultation, a showing or a home valuation, or sign up for listing alerts, we collect what you enter:

• your name, email address and phone number;
• details about the home you are selling or the home you are asking about;
• your message, timeframe and preferences;
• whether you agreed to receive marketing messages, and when.

Information collected automatically

When you visit, our website sets one cookie of its own (ir_vid) holding a random number, so we can recognize your browser on later visits. With it we record, on our own servers only, how you arrived (for example a search engine, a social network or a link with campaign tags), the pages and listings you view and for how long, the searches you run, homes you save, and taps on our phone, email and map links. While you have not contacted us, this history is anonymous and is deleted after 90 days. If you send us a form, we connect it to your inquiry so your agent can help you with the homes you are interested in. We do not share this information or send it to advertising networks or other analytics companies. If your browser sends a Global Privacy Control or Do Not Track signal, we do not set the cookie or record your visit. Saved homes and searches are stored in your own browser until you sign in.

When we email you, we may see whether the email was delivered and opened and which links in it were clicked, so we can send you fewer, more useful emails. You can unsubscribe from our emails at any time with the link at the bottom of each one.

To save you typing them again, our forms can remember your name, email address and phone number on your own device after you send one, and keep a half-finished form there until you send it. This stays in your browser; you can clear it with the “Not you?” link on a form or by clearing your browser’s site data.

How we use it

• to respond to your request and route it to the right agent;
• to send a confirmation of your request;
• to send listing alerts and market updates you asked for;
• to keep the site secure and prevent spam.

Marketing messages are only sent if you tick the separate, unchecked consent box. You can unsubscribe at any time.

Sharing

We do not sell or share your personal information, and we do not use it for advertising by other companies. We pass it only to service providers that help us run the website and our business, such as an email delivery service and a cloud hosting provider in the United States, under agreements that let them use it only for that work, and when required by law.

Your choices

You can ask us to access, correct or delete your information, and you can opt out of marketing at any time. To make a request, call the office or write to us through our contact form.

Retention and security

We keep inquiries as long as needed to serve you and meet legal and brokerage record-keeping requirements. [TODO: retention period]